COVID-19 UPDATES

Testing Status

Updated October 9, 2020

GroupTotalTestedNegativePositiveHospitalizedPending
Staff159159158100

Re-Opening Plan: Phase Orange – 10/19/20

UPDATED MONDAY, OCTOBER 19, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE ORANGE
We were notified on Sunday, October 18 that an ERCC employee test results came back positive for COVID-19. The employee has been off-site and will quarantine for the required amount of time. We will be testing all of residents for COVID-19 on Wednesday, October 21. Out of an abundance of caution, we have suspended all visitation, communal dining, group activities and outpatient therapy until resident test results have been returned. We have already performed a professional cleaning, including disinfectant and decontamination, of the department in the facility in which the positive employee works and will continue to go above and beyond federal, state and local guidelines to prevent the spread of COVID-19 in the facility. We are currently in the OHFLAC Orange Alert. We encourage everyone to use alternative methods previously established to communicate with their family and loved ones during this time. We appreciate your patience, understanding and faith.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

Statement on Monthly Staff-Wide Testing 10/9/20

UPDATED FRIDAY, OCTOBER 9, 2020
We recently conducted our monthly staff-wide COVID-19 test and we are pleased to announce that all of the results came back negative. No residents will be tested at this time. All ERCC staff members are tested for COVID-19 monthly per Centers For Medicare and Medicaid Services (CMS) requirements. Thank you for your patience, understanding and faith. The health and safety of our residents and staff continues to be our number one priority.

Re-Opening Plan: Phase Orange – 10/6/20

UPDATED TUESDAY, SEPTEMBER 6, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE ORANGE
PHASE ORANGE: In response to Randolph County moving to OHFLAC Phase Orange, we have suspended all in-person visitation at the facility until further notice. We encourage everyone to use alternative methods previously established to communicate with their family and loved ones during this time. We appreciate your patience, understanding and faith.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

No Active COVID-19 Cases at the Facility – 9/15/20

UPDATED TUESDAY, SEPTEMBER 15, 2020
The Inter-Mountain incorrectly reported that a member of our staff has tested positive for COVID-19. There are no active cases of COVID-19 at the facility and no staff members or residents have tested positive. All staff members have been tested three times, with the most recent being on Sept. 8. We have also tested residents on two separate occasions. All test results have come back negative. Per federal requirements, we will continue to test our staff members monthly. If you have any questions please call us at 304.636.1391.

Mandatory Monthly Testing for Employees – 9/3/20

UPDATED THURSDAY, SEPTEMBER 3, 2020
CMS REQUIREMENTS FOR MANDATORY MONTHLY TESTING FOR EMPLOYEES
As of September 2, the Centers For Medicare and Medicaid Services (CMS) is mandating that every long-term care facility test all employees for COVID-19 on a schedule determined by the amount of community spread in the area. At the time of this update, Randolph County has 3 or fewer active cases of COVID-19 per 100,000 residents meaning. As long as the county remains at this level, ERCC will only have to test once a month. If one employee tests positive then every resident will also be tested. Elkins Rehabilitation & Care Center will conduct this mandatory testing of all staff members on Sept. 8. ERCC will continue to test all staff members on a monthly basis.

Re-Opening Plan: Phase Green – 8/27/20

UPDATED FRIDAY, AUGUST 27, 2020
BASED ON CMS & OHFLAC GUIDELINES: MOVING INTO PHASE GREEN
PHASE GREEN: In accordance with the Governor’s order on Aug. 24, we are moving into Phase Green of the reopening process, which allows for us to again allow in-person visitation at the facility as of Aug. 31.
Full Plan Details

There are also alternative communication methods available, such as Skype and FaceTime.
Full Plan Details

We have resumed outpatient therapy services.
Full Plan Details

Statement from Resident Council President Stanley Gould – 8/20/20

UPDATED THURSDAY, AUGUST 20, 2020
We the Resident Council at Elkins Rehabilitation & Care Center would like to take this opportunity to say thank you to our dedicated staff for their excellent care, and to all our family members and friends for their outside support during this difficult time. We would also like to thank all the school children here in our community and from outside communities of Randolph County for their cards and artwork that have certainly brightened our spirits as well as our rooms. We will get through this together. God Bless Everyone!

Methods of Communicating with Loved Ones – 8/5/20

UPDATED WEDNESDAY, AUGUST 5, 2020
METHODS OF COMMUNICATING WITH LOVED ONES AT FACILITY
Due to the fact that we have suspended visitation until further notice, these are the methods for contacting loved ones at the facility.

FAMILY COMMUNICATION WITH RESIDENTS:
Has been addressed in four ways –
1. Family members may contact the facility at 304.636.1391 and ask to speak to the nurse caring for their loved one. An update on your loved one will be given over the phone. Also, you may ask to have the portable phone be taken to your loved one to speak with them;
2. If your loved one has a smart phone available with FaceTime, you may call them to FaceTime with them;
3. Skype – Has been set up in two ERCC locations. Please call the facility at 304.636.1391 and ask to speak with your loved one’s nurse. Request that you would like to Skype with your loved one. The nurse will direct staff to take your loved one to the appropriate Skype location. Contact your resident through Skype using the email addresses below:
a. Intermediate (non-Rehab) Resident – Use Tech1@ercc.biz
b. Rehab Unit Resident – Use Tech2@ercc.biz
4. Window Visits – Window Visits will restart on Monday, July 20. Anyone wishing schedule a window visit with your loved one may do so by calling Donna Jones, Director of Activities, at 304.636.1391 Ext. 240. Window visits typically occur at the front door, which is glass, or through a closed window if the resident is less mobile.

Re-Opening Plan: Phase Blue – 8/3/20

UPDATED MONDAY, AUGUST 3, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE BLUE
PHASE BLUE: Due to recent circumstances, we have opted to remain in Phase Blue of the reopening process.
Full Plan Details

Methods of Communicating with Loved Ones – 7/14/20

UPDATED TUESDAY, JULY 14, 2020
METHODS OF COMMUNICATING WITH LOVED ONES AT FACILITY
Due to the fact that we have suspended visitation until further notice, these are the methods for contacting loved ones at the facility.

FAMILY COMMUNICATION WITH RESIDENTS:
Has been addressed in four ways –
1. Family members may contact the facility at 304.636.1391 and ask to speak to the nurse caring for their loved one. An update on your loved one will be given over the phone. Also, you may ask to have the portable phone be taken to your loved one to speak with them;
2. If your loved one has a smart phone available with FaceTime, you may call them to FaceTime with them;
3. Skype – Has been set up in two ERCC locations. Please call the facility at 304.636.1391 and ask to speak with your loved one’s nurse. Request that you would like to Skype with your loved one. The nurse will direct staff to take your loved one to the appropriate Skype location. Contact your resident through Skype using the email addresses below:
a. Intermediate (non-Rehab) Resident – Use Tech1@ercc.biz
b. Rehab Unit Resident – Use Tech2@ercc.biz
4. Window Visits – Window Visits will restart on Monday, July 20. Anyone wishing schedule a window visit with your loved one may do so by calling Donna Jones, Director of Activities, at 304.636.1391 Ext. 240. Window visits typically occur at the front door, which is glass, or through a closed window if the resident is less mobile.

Re-Opening Plan: Phase Blue – 7/13/20

UPDATED MONDAY, JULY 13, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE BLUE
PHASE BLUE: Due to recent circumstances, we have opted to move into Phase Blue of the reopening process and suspend visitation except for compassionate end of life care until further notice. We will be providing more information on how we are moving back to Skype, FaceTime and window visits. This move is being made out of an abundance of caution. The health and wellbeing of our patients and staff remains our top priority.
Full Plan Details

Statement on Resident COVID-19 Testing: All Results Are Negative – 7/8/20

UPDATED WEDNESDAY, JULY 8, 2020
Today we learned that a person who visited Elkins Rehabilitation & Care Center last week tested positive for COVID-19. The visitor was wearing a mask and was screened at the door per our requirements. All of the residents the person came into contact with were also wearing masks and none have showed any symptoms. We immediately tested all residents who came into contact with this visitor. The results came back negative. The residents will remain isolated at the facility for 14 days. Anyone has questions about the mandatory testing should call Kelly Channell, Infection Preventionist, at 304-636-1391. Visitation has been suspended except for compassionate end of life care.

Re-Opening Plan – 7/1/20

UPDATED WEDNESDAY, JULY 1, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE YELLOW
PHASE YELLOW: Out of an abundance of caution, we have opted to remain in Phase Yellow of the re-opening process. Our residents’ and staff’s health and safety is our top priority. We will re-evaluate the decision to remain in Phase Yellow in the upcoming weeks. Thank you for your patience.
Full Plan Details

Re-Opening Plan – 6/12/20

EFFECTIVE WEDNESDAY, JUNE 17, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE YELLOW
PHASE YELLOW: Facilities with no COVID-19 positives, and/or no substantial community spread for the immediately preceding 14 days, beginning no sooner than June 17, 2020, will enter Phase Yellow.
Full Plan Details

Process on Re-Opening – 6/10/20

Governor Jim Justice has announced that nursing home facilities that have had no active cases in the last 14 days can begin limited visitation on Wednesday, June 17th. We are currently reviewing the Governor’s guidelines and developing a strategy that best fits the ERCC residents and staff in order to ensure safety for all. Please check back for updates as we move toward safely re-opening.

Statement on morale at the facility Updated 6/1/20

We understand that it is hard to be separated from loved ones and family, and we want to assure everyone that all of our residents are doing well. They remain active and engaged, and greatly appreciate the window visits as well as the Skype and FaceTime calls. We will reopen cautiously as soon as we are authorized and according to the guidelines set forth by state and local officials. Thank you for your continued patience during this trying time. Questions can be directed to Administrator Tara Shaver at 304-636-1391.

Statement on Recommendations For Reopening Of Facility 5/19/20

The Centers for Medicare & Medicaid Services (CMS) has released recommendations for the staged reopening of nursing homes. State and local officials will provide guidance as well as a timeline and procedures for this reopening. After we have received this guidance, we will move forward under the utmost caution and will post updates as they become available. As always, the health and safety of our residents and staff is our top priority.

No Active COVID-19 Cases at Facility Updated 5/18/20

We want to assure everyone in the community that there are currently no active cases of COVID-19 among staff or residents at the facility. We continue to follow safety procedures in compliance with CMS and OHFLAC and out of an abundance of caution. We would like to thank the community for its continued support.

Statement by Residents Council President Stanley Gould Updated 5/18/20

We have had a good National Nursing Home Week despite the Corona Virus Pandemic. Thanks goes out to Activities, Administrator, and everybody’s help in trying to keep us busy as well as being safe during this pandemic. My Hat is off to everyone involved. The pandemic has affected everyone. As far as I can see, the residents are in great shape. Keep safe and God Bless You All!

Statement on COVID-19 Test Results for All Residents and Staff Updated 4/28/20

The results for all COVID-19 testing at the facility have been returned and we are pleased to announce that they are all negative. The testing was done in accordance with Governor Jim Justice’s Executive Order. The testing was administered by ERCC administrative nursing staff and members of the West Virginia National Guard. All resident Medical Powers of Attorney have been notified of the results.

Statement on Completion of Facility-Wide Testing Updated 4/24/20

All 98 of ERCC’s residents and 158 staff members were tested for COVID-19 in accordance with Governor Jim Justice’s executive order. Test results should be returned within the next 2-3 days. Nursing staff will notify by phone all resident Medical Powers of Attorney of the results. Please contact Tara Shaver, Administrator, or Kelly Channell, Infection Preventionist, at 304.636.1391 if you have any questions or concerns.

Statement on Facility-Wide Testing Per Governor Jim Justice’s Executive Order
Updated 4/21/20

In accordance with West Virginia Governor Jim Justice’s executive order on April 17, all Elkins Rehabilitation & Care Center residents will be tested for COVID-19 Thursday, April 23 by ERCC nursing staff. This is being done out of an abundance of caution. There are no active COVID-19 cases at ERCC. The testing is being conducted in order to provide the safest possible environment for our residents and staff. Our residents’ health is our number one priority. The testing is also being done to provide West Virginia Department of Health and Human Resources officials with valuable information and to determine what level of Personal Protective Equipment ERCC will need at the facility. If you have any questions or concerns please contact Tara Shaver, Administrator, or Kelly Channell, Infection Preventionist at 304-636-1391 before Thursday.

Governor’s Executive Order: All Residents And Staff Members at Every Long-Term Care Facility To Be Tested
Updated 4/17/20

Elkins Rehabilitation & Care Center’s number one priority is the health of our residents and there have been no active COVID-19 cases at ERCC. Every resident’s temperature is checked daily and every employee’s temperature is taken at the beginning of their shift. Out of an abundance of caution, Governor Jim Justice has issued an Executive Order that every resident and staff member at ALL long-term care facilities be tested or re-tested for COVID-19. All visitation at the facility remains suspended and limited access is granted to essential personnel and families of those in the dying process. We look forward to working with the WV DHHR and the National Guard in implementing this facility-wide testing to further protect our residents and staff. Anyone with questions may contact Kelly Channell, RN, Infection Preventionist, or Tara Shaver, RN, Administrator, at 304.636.1391.

Statement from Administrator Tara Shaver

To the Families of ERCC Residents, After 4 ½ weeks, we are enduring this COVID-19 crisis very well. All employees have put forth a tremendous team effort to ensure that our residents remain cared for and comfortable under these difficult circumstances. The Activities Department staff continually encourages residents and strives to keep them engaged through various activities. Many window visits have occurred on a daily basis while other residents keep in touch with family through phone calls and Skyping. Most residents are very upbeat and

Coronavirus (COVID-19) Prevention Measures:
Updated 4/3/20

As the number of cases in Randolph and surrounding counties and in West Virginia continue to grow, we are continuing to make preparations to best serve and protect our residents and employees. At this time we have designated our Rehab Unit as our COVID-19 Unit for any residents that may need isolated for 14 – 21 days. These residents will be cared for by designated and specific staff members. The goal is to prevent any potential spread of COVID-19 throughout the facility should any residents in isolation develop COVID-19 symptoms or ultimately test positive for COVID-19.

At this time, we do NOT have any COVID-19 positive residents or employees.  This is ONLY a PRECAUTIONARY MEASURE to protect all of our residents and employees.

What we have put in place are Prevention Measures as a safeguard to protect residents, staff, and families. Our residents’ health is always our top priority. Due to President Trump’s declaration of a National Emergency on March 13 regarding the spread of COVID-19 (Coronavirus), and following CDC and CMS recommendations, we have suspended all visitation until further notice. Access to the facility will be limited to essential personnel and for certain compassionate care situations, such as an end-of-life situation.

Currently, ERCC is considering inpatient admissions on a day-to-day basis. Outpatient therapy appointments have been postponed until further notice. We will not be conducting interviews for open positions for at least two weeks and there will be no new hires for that same period of time.

FAMILY COMMUNICATION WITH RESIDENTS:
Has been addressed in four ways –
1. Family members may contact the facility at 304.636.1391 and ask to speak to the nurse caring for their loved one. An update on your loved one will be given over the phone. Also, you may ask to have the portable phone be taken to your loved one to speak with them;
2. If your loved one has a smart phone available with FaceTime, you may call them to FaceTime with them;
3. Skype – Has been set up in two ERCC locations. Please call the facility at 304.636.1391 and ask to speak with your loved one’s nurse. Request that you would like to Skype with your loved one. The nurse will direct staff to take your loved one to the appropriate Skype location. Contact your resident through Skype using the email addresses below:
a. Intermediate (non-Rehab) Resident – Use Tech1@ercc.biz
b. Rehab Unit Resident – Use Tech2@ercc.biz
4. Window Visits – Window Visits with your loved one may be scheduled by calling 304.636.1391. Family members will be outside their loved one’s window and communicate with them via a portable telephone.

POINT OF CONTACT:
Kelly Channell, RN, Infection Preventionist, 304.636.1391, Ext. 249.

Governor Jim Justice’s Executive Order Closing Non-Essential Businesses

View Coronavirus Information

View CDC Coronavirus Flyer

Coronavirus: Coping With Stress

President’s Coronavirus Guidelines for the Country

Statement by Resident Council President Stanley Gould on CoronaVirus Pandemic

“We all are affected by it; and we need to work together so that it will not be a long ongoing virus. It is hard being separated from family members and friends: but remember, together we can whip this! I feel we are being taken care of very well. We want to put our family members’ minds to rest; and not have them worry about us. I would like to thank the Rehab staff, Rebecca Hitt, FNP, doctors, & nursing staff for their care; dietary staff for meals, maintenance for keeping things running, activity staff for providing us with socialization inside– and entertainment, Environmental Services staff for keeping our rooms disinfected, and Administration for keeping us informed of what is happening and what they are trying to do. Mrs. Tara Shaver, Administrator, has been on top of this from day one. As President of Resident Council we are West Virginia, we WILL get through this before you know it with God’s help.”