COVID-19 UPDATES

Testing Status

Updated January 21, 2021

GroupTotal TestedNegativePositiveHospitalizedPending
Staff130130000
Residents7775200

COVID Testing Results – 1/22/21

Following our facility-wide testing on Jan. 18, we were notified that two residents and two employees tested positive for COVID-19. The positive residents are currently showing no symptoms and have been moved to the COVID-19 unit at the facility. The positive employees will quarantine off site. Employees were tested again for COVID-19 on Jan. 21 and all results are negative. The facility has been professionally decontaminated and cleaned. The next facility-wide test is scheduled for Jan. 25. Please call 304-636-1391 if you have any questions.

The facility will remain in Phase Red and we encourage those with loved ones at ERCC to use Alternative Communication Methods.

COVID Testing Results – 1/20/21

Following our facility-wide testing on Jan. 18, we were notified that one employee tested positive for COVID-19. The results for two residents and one additional employee are pending. The positive employee will quarantine off site. The facility will be professionally decontaminated and cleaned. We will continue to test all residents once a week and staff twice weekly as per state and federal guidelines. Please call 304-636-1391 if you have any questions.

The facility will remain in Phase Red. We encourage those with loved ones at ERCC to continue to use Alternative Communication Methods.

COVID Testing Results – 1/18/21

Following our mandatory employee testing on Jan. 14, we were notified that two employees tested positive for COVID-19. Those employees are required to quarantine off site. The facility has been professionally cleaned and sanitized. We will continue to test our employees twice a week. We will test all residents along with staff on Jan. 18. Please call 304-636-1391 if you have any questions.

The facility will remain in Phase Red during this time. We encourage those with loved ones at ERCC to continue to use Alternative Communication Methods.

All residents and staff test negative – 1/13/21

All residents and employees were tested for COVID-19 on Monday and the results have come back negative. We will continue to test employees twice a week. Residents will be tested again on Monday, Jan. 18. However, due to high COVID-19 transmission numbers in Randolph County and state guidelines, all in-person visitation remains suspended. We encourage anyone with a loved one at the facility to utilize alternative means of communication. Thank you for your continued faith and patience.

Full Plan Details
Alternative Communication Methods

Staff Wide Testing Held, All Results Negative 1-7-21

UPDATED THURSDAY, JANUARY 7, 2021
TESTING UPDATE
Today, 127 employees were tested for COVID-19 and all results were negative. We will continue to test all employees twice a week and residents once weekly. The next testing will be Monday, Jan. 11. The second and final shot of the COVID-19 vaccine was administered to 75 residents and 43 employees today. These individuals opted to be a part of our first vaccine clinic on December 17, 2020. In addition, five residents and 40 employees received their first dose of the COVID-19 vaccine. These individuals will receive their second and final shot 21 days from today.

Testing Results Updated 1-6-21

Following our facility-wide testing on Jan. 5, we were notified that two residents and two employees tested positive for COVID-19. The residents have been isolated in our COVID-19 unit. The employees will quarantine off site. The facility has been professionally decontaminated and cleaned. The staff will be tested again on Thursday, Jan. 7. Please call 304-636-1391 if you have any questions.

The facility will remain in Phase Red during this time. We encourage those with loved ones at ERCC to use Alternative Communication Methods. We will continue to test all residents once a week and staff twice weekly in accordance with the Governor’s orders.

Alternative Communication Methods

Second Dose of Voluntary COVID-19 Vaccines To Be Administered

UPDATED MONDAY, JANUARY 4, 2021
UPDATE ON VACCINES
Thursday, January 7th, we will be administering the final dose of COVID-19 vaccines to the 75 residents and 40 staff members who received their first shots on December 17th. In addition, we will be administering the first shot to an additional 40 employees who have voluntarily consented to receive the vaccines. These 40 employees will receive their second and final dose of the vaccine 21 days after this first shot is given.

Testing Results Updated 12-30-20, 12:00 p.m.

All 133 tests that were administered this morning have been returned as negative. If you have any questions, please call 304-636-1391.

The facility will remain in Phase Red during this time. We will continue to test all residents and staff twice a week in accordance to the Governor’s orders.

Alternative Communication Methods

Testing Results Updated 12-30-20, 8:00 a.m.

On December 29th we were notified that we have 5 residents and 12 staff members that have tested positive for COVID. All residents have been isolated, and employees have been ordered to quarantine. No residents are symptomatic. The entire facility has been professionally cleaned and decontaminated and we have begun retesting all staff members. If you have any questions, please call 304-636-1391.

The facility will move to Phase Red during this time. We will continue to test all residents and staff twice a week in accordance to the Governor’s orders.

Alternative Communication Methods

No Positive Cases Among Residents 12/23/20

UPDATED WEDNESDAY, DECEMBER 23, 2020
TESTING SHOWS NO POSITIVE COVID-19 CASES AMONG RESIDENTS
All employees were tested for COVID-19 today and all results came back negative. All staff members and residents were tested on Dec. 21; all residents tested negative and one staff member tested positive. The employee will remain quarantined off site per public health guidelines. The affected areas of the facility will be professionally cleaned, sanitized and decontaminated. We will continue to follow the Governor’s mandate requiring that all staff members test twice a week. We will also need to test all residents for the next two weeks. No ERCC residents to date have tested positive for COVID-19.

Testing Continues 12/21/20

UPDATED MONDAY, DECEMBER 21, 2020
ALL STAFF AND RESIDENTS WILL BE TESTED TWICE A WEEK
All Elkins Rehabilitation & Care Center staff members were tested for COVID-19 on Dec. 17 and one employee tested positive. The employee will remain quarantined off site and the affected area of the facility was professionally cleaned and sanitized. All residents were tested on December 14 and all results came back negative. Due to the one positive employee test on Dec. 17, we will need to test all residents for two weeks (Dec. 21 and Dec. 28). All employees continue to be tested two times per week per state regulations. If you have questions, please call 304-636-1391.

Testing Shows No Positive Cases of COVID-19 – 12/3/20

UPDATED THURSDAY, DECEMBER 3, 2020
STAFF AND RESIDENT TESTING SHOW NO POSITIVE CASES
Out of an abundance of caution and in accordance with Governor Jim Justice’s mandate, we tested all Elkins Rehabilitation & Care Center staff members for COVID-19 today, December 3. All of the results came back negative. This was the second round of testing completed this week. All residents and staff members were also tested on Nov. 30. Those results were also all returned negative. We will continue to follow the Governor’s mandate requiring that all staff members be tested twice a week.

ERCC Has Had Zero COVID-19 Cases Among Residents and Direct-Care Workers – 11/30/20

UPDATED MONDAY, NOVEMBER 30, 2020
ERCC HAS HAD NO COVID-19 CASES AMONG RESIDENTS
There have been four positive cases among non-direct care workers – employees that do not interact with residents – at our facility since October 16th. Each time a non-direct care employee has tested positive, we have had the areas in which they work professionally cleaned, disinfected and decontaminated. There have been ZERO cases of COVID-19 among any residents or direct-care workers (RN/LPN/CNA/NA) . We continue to take proactive steps to prevent the spread of COVID-19 in the facility, including suspending in-person visitation. We encourage those with loved ones at the facility to utilize alternative means of communication including Skype and FaceTime.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

ERCC Moves into Phase Yellow – 11/23/20

UPDATED MONDAY, NOVEMBER 23, 2020
ERCC MOVES INTO PHASE YELLOW
Due to improved conditions in the local area, ERCC has been authorized to move into Phase Yellow of the reopening process. But because the health and safety of our residents remains our highest priority, in-person visitation will remain suspended. However, those with loved ones at the facility can continue to communicate through alternative methods such as window visits, Skype and FaceTime.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

ERCC Moves into Phase Red – 11/16/20

UPDATED MONDAY, NOVEMBER 16, 2020
ERCC MOVES INTO PHASE RED
We have moved into Phase Red of the reopening process due to increased community spread of COVID-19 in Randolph County. Per federal and state requirements, we have suspended all in-person visitation, communal dining, group activities and outpatient therapy. We encourage people with loved ones at ERCC to utilize alternative methods of communication, including window visits, Skype and FaceTime. Per Governor Jim Justice’s order, we are also testing our staff members twice per week. We thank you for your patience, understanding and faith.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

ERCC Moves into Phase Yellow – 11/9/20

UPDATED MONDAY, NOVEMBER 9, 2020
ERCC MOVES INTO PHASE YELLOW
We have moved into Phase Yellow of the reopening process and we are now allowing in-person visitation under controlled circumstances. We understand the importance visitation plays in keeping our residents active and engaged, therefore, we encourage the continued use of alternative methods of communication such as Windows Visits, Skype and FaceTime.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

Remaining In Phase Orange – 10/30/20

UPDATED FRIDAY, OCTOBER 30, 2020
ERCC REMAINS IN PHASE ORANGE
Due to continued community spread of COVID-19 and because an employee tested positive during our weekly testing on Oct. 28, we will remain in the OHFLAC Orange Alert. Therefore, we will continue with the weekly testing of all residents and staff members. All in-person visitation has also been suspended as has communal dining, group activities and outpatient therapy. We encourage those with loved ones at the facility to utilize the alternative methods of communication. We have already performed a professional cleaning and disinfecting of the facility. We will continue to go above and beyond all federal, state and local guidelines to prevent the spread of COVID-19 in the facility. We will keep the community updated. And again, thank you for your patience, understanding and faith. We will get through this trying time.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

Remaining In Phase Orange – 10/26/20

UPDATED MONDAY, OCTOBER 26, 2020
ERCC REMAINS IN PHASE ORANGE
Due to community spread of COVID-19 and because we had an employee test positive, we remain in the OHFLAC Orange Alert. We will continue to test all residents and staff members weekly. Out of an abundance of caution, we have suspended in-person visitation, communal dining, group activities and outpatient therapy until further notice. We have already performed a professional cleaning, including disinfectant and decontamination, of multiple areas ofthe facility and will continue to go above and beyond federal, state and local guidelines to prevent the spread of COVID-19 in the facility. We will continue to update the community. Thank you for your patience, understanding and faith.

Window Visits Resume – 10/26/20

UPDATED MONDAY, OCTOBER 26, 2020
RESUMING WINDOW VISITS
In order to keep our residents engaged and connected to their families and loved ones, we have resumed window visitation. Window visits can be scheduled Monday through Friday at 10 a.m., 1 p.m., 2 p.m. and 3 p.m. To schedule an appointment call Activities Director Donna Jones at 304.636.1391 ext. 240. Alternative methods of communication including Skype and Facetime can also be utilized.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

Re-Opening Plan: Phase Orange – 10/19/20

UPDATED MONDAY, OCTOBER 19, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE ORANGE
We were notified on Sunday, October 18 that an ERCC employee test results came back positive for COVID-19. The employee has been off-site and will quarantine for the required amount of time. We will be testing all of residents for COVID-19 on Wednesday, October 21. Out of an abundance of caution, we have suspended all visitation, communal dining, group activities and outpatient therapy until resident test results have been returned. We have already performed a professional cleaning, including disinfectant and decontamination, of the department in the facility in which the positive employee works and will continue to go above and beyond federal, state and local guidelines to prevent the spread of COVID-19 in the facility. We are currently in the OHFLAC Orange Alert. We encourage everyone to use alternative methods previously established to communicate with their family and loved ones during this time. We appreciate your patience, understanding and faith.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

Statement on Monthly Staff-Wide Testing 10/9/20

UPDATED FRIDAY, OCTOBER 9, 2020
We recently conducted our monthly staff-wide COVID-19 test and we are pleased to announce that all of the results came back negative. No residents will be tested at this time. All ERCC staff members are tested for COVID-19 monthly per Centers For Medicare and Medicaid Services (CMS) requirements. Thank you for your patience, understanding and faith. The health and safety of our residents and staff continues to be our number one priority.

Re-Opening Plan: Phase Orange – 10/6/20

UPDATED TUESDAY, SEPTEMBER 6, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE ORANGE
PHASE ORANGE: In response to Randolph County moving to OHFLAC Phase Orange, we have suspended all in-person visitation at the facility until further notice. We encourage everyone to use alternative methods previously established to communicate with their family and loved ones during this time. We appreciate your patience, understanding and faith.
Full Plan Details
There are alternative communication methods including Skype and FaceTime.
Alternative Communication Methods

No Active COVID-19 Cases at the Facility – 9/15/20

UPDATED TUESDAY, SEPTEMBER 15, 2020
The Inter-Mountain incorrectly reported that a member of our staff has tested positive for COVID-19. There are no active cases of COVID-19 at the facility and no staff members or residents have tested positive. All staff members have been tested three times, with the most recent being on Sept. 8. We have also tested residents on two separate occasions. All test results have come back negative. Per federal requirements, we will continue to test our staff members monthly. If you have any questions please call us at 304.636.1391.

Mandatory Monthly Testing for Employees – 9/3/20

UPDATED THURSDAY, SEPTEMBER 3, 2020
CMS REQUIREMENTS FOR MANDATORY MONTHLY TESTING FOR EMPLOYEES
As of September 2, the Centers For Medicare and Medicaid Services (CMS) is mandating that every long-term care facility test all employees for COVID-19 on a schedule determined by the amount of community spread in the area. At the time of this update, Randolph County has 3 or fewer active cases of COVID-19 per 100,000 residents meaning. As long as the county remains at this level, ERCC will only have to test once a month. If one employee tests positive then every resident will also be tested. Elkins Rehabilitation & Care Center will conduct this mandatory testing of all staff members on Sept. 8. ERCC will continue to test all staff members on a monthly basis.

Re-Opening Plan: Phase Green – 8/27/20

UPDATED FRIDAY, AUGUST 27, 2020
BASED ON CMS & OHFLAC GUIDELINES: MOVING INTO PHASE GREEN
PHASE GREEN: In accordance with the Governor’s order on Aug. 24, we are moving into Phase Green of the reopening process, which allows for us to again allow in-person visitation at the facility as of Aug. 31.
Full Plan Details

There are also alternative communication methods available, such as Skype and FaceTime.
Full Plan Details

We have resumed outpatient therapy services.
Full Plan Details

Statement from Resident Council President Stanley Gould – 8/20/20

UPDATED THURSDAY, AUGUST 20, 2020
We the Resident Council at Elkins Rehabilitation & Care Center would like to take this opportunity to say thank you to our dedicated staff for their excellent care, and to all our family members and friends for their outside support during this difficult time. We would also like to thank all the school children here in our community and from outside communities of Randolph County for their cards and artwork that have certainly brightened our spirits as well as our rooms. We will get through this together. God Bless Everyone!

Methods of Communicating with Loved Ones – 8/5/20

UPDATED WEDNESDAY, AUGUST 5, 2020
METHODS OF COMMUNICATING WITH LOVED ONES AT FACILITY
Due to the fact that we have suspended visitation until further notice, these are the methods for contacting loved ones at the facility.

FAMILY COMMUNICATION WITH RESIDENTS:
Has been addressed in four ways –
1. Family members may contact the facility at 304.636.1391 and ask to speak to the nurse caring for their loved one. An update on your loved one will be given over the phone. Also, you may ask to have the portable phone be taken to your loved one to speak with them;
2. If your loved one has a smart phone available with FaceTime, you may call them to FaceTime with them;
3. Skype – Has been set up in two ERCC locations. Please call the facility at 304.636.1391 and ask to speak with your loved one’s nurse. Request that you would like to Skype with your loved one. The nurse will direct staff to take your loved one to the appropriate Skype location. Contact your resident through Skype using the email addresses below:
a. Intermediate (non-Rehab) Resident – Use Tech1@ercc.biz
b. Rehab Unit Resident – Use Tech2@ercc.biz
4. Window Visits – Window Visits will restart on Monday, July 20. Anyone wishing schedule a window visit with your loved one may do so by calling Donna Jones, Director of Activities, at 304.636.1391 Ext. 240. Window visits typically occur at the front door, which is glass, or through a closed window if the resident is less mobile.

Re-Opening Plan: Phase Blue – 8/3/20

UPDATED MONDAY, AUGUST 3, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE BLUE
PHASE BLUE: Due to recent circumstances, we have opted to remain in Phase Blue of the reopening process.
Full Plan Details

Methods of Communicating with Loved Ones – 7/14/20

UPDATED TUESDAY, JULY 14, 2020
METHODS OF COMMUNICATING WITH LOVED ONES AT FACILITY
Due to the fact that we have suspended visitation until further notice, these are the methods for contacting loved ones at the facility.

FAMILY COMMUNICATION WITH RESIDENTS:
Has been addressed in four ways –
1. Family members may contact the facility at 304.636.1391 and ask to speak to the nurse caring for their loved one. An update on your loved one will be given over the phone. Also, you may ask to have the portable phone be taken to your loved one to speak with them;
2. If your loved one has a smart phone available with FaceTime, you may call them to FaceTime with them;
3. Skype – Has been set up in two ERCC locations. Please call the facility at 304.636.1391 and ask to speak with your loved one’s nurse. Request that you would like to Skype with your loved one. The nurse will direct staff to take your loved one to the appropriate Skype location. Contact your resident through Skype using the email addresses below:
a. Intermediate (non-Rehab) Resident – Use Tech1@ercc.biz
b. Rehab Unit Resident – Use Tech2@ercc.biz
4. Window Visits – Window Visits will restart on Monday, July 20. Anyone wishing schedule a window visit with your loved one may do so by calling Donna Jones, Director of Activities, at 304.636.1391 Ext. 240. Window visits typically occur at the front door, which is glass, or through a closed window if the resident is less mobile.

Re-Opening Plan: Phase Blue – 7/13/20

UPDATED MONDAY, JULY 13, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE BLUE
PHASE BLUE: Due to recent circumstances, we have opted to move into Phase Blue of the reopening process and suspend visitation except for compassionate end of life care until further notice. We will be providing more information on how we are moving back to Skype, FaceTime and window visits. This move is being made out of an abundance of caution. The health and wellbeing of our patients and staff remains our top priority.
Full Plan Details

Statement on Resident COVID-19 Testing: All Results Are Negative – 7/8/20

UPDATED WEDNESDAY, JULY 8, 2020
Today we learned that a person who visited Elkins Rehabilitation & Care Center last week tested positive for COVID-19. The visitor was wearing a mask and was screened at the door per our requirements. All of the residents the person came into contact with were also wearing masks and none have showed any symptoms. We immediately tested all residents who came into contact with this visitor. The results came back negative. The residents will remain isolated at the facility for 14 days. Anyone has questions about the mandatory testing should call Kelly Channell, Infection Preventionist, at 304-636-1391. Visitation has been suspended except for compassionate end of life care.

Re-Opening Plan – 7/1/20

UPDATED WEDNESDAY, JULY 1, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE YELLOW
PHASE YELLOW: Out of an abundance of caution, we have opted to remain in Phase Yellow of the re-opening process. Our residents’ and staff’s health and safety is our top priority. We will re-evaluate the decision to remain in Phase Yellow in the upcoming weeks. Thank you for your patience.
Full Plan Details

Re-Opening Plan – 6/12/20

EFFECTIVE WEDNESDAY, JUNE 17, 2020
BASED ON CMS & OHFLAC GUIDELINES: CURRENTLY IN PHASE YELLOW
PHASE YELLOW: Facilities with no COVID-19 positives, and/or no substantial community spread for the immediately preceding 14 days, beginning no sooner than June 17, 2020, will enter Phase Yellow.
Full Plan Details

Process on Re-Opening – 6/10/20

Governor Jim Justice has announced that nursing home facilities that have had no active cases in the last 14 days can begin limited visitation on Wednesday, June 17th. We are currently reviewing the Governor’s guidelines and developing a strategy that best fits the ERCC residents and staff in order to ensure safety for all. Please check back for updates as we move toward safely re-opening.

Statement on morale at the facility Updated 6/1/20

We understand that it is hard to be separated from loved ones and family, and we want to assure everyone that all of our residents are doing well. They remain active and engaged, and greatly appreciate the window visits as well as the Skype and FaceTime calls. We will reopen cautiously as soon as we are authorized and according to the guidelines set forth by state and local officials. Thank you for your continued patience during this trying time. Questions can be directed to Administrator Tara Shaver at 304-636-1391.

Statement on Recommendations For Reopening Of Facility 5/19/20

The Centers for Medicare & Medicaid Services (CMS) has released recommendations for the staged reopening of nursing homes. State and local officials will provide guidance as well as a timeline and procedures for this reopening. After we have received this guidance, we will move forward under the utmost caution and will post updates as they become available. As always, the health and safety of our residents and staff is our top priority.

No Active COVID-19 Cases at Facility Updated 5/18/20

We want to assure everyone in the community that there are currently no active cases of COVID-19 among staff or residents at the facility. We continue to follow safety procedures in compliance with CMS and OHFLAC and out of an abundance of caution. We would like to thank the community for its continued support.

Statement by Residents Council President Stanley Gould Updated 5/18/20

We have had a good National Nursing Home Week despite the Corona Virus Pandemic. Thanks goes out to Activities, Administrator, and everybody’s help in trying to keep us busy as well as being safe during this pandemic. My Hat is off to everyone involved. The pandemic has affected everyone. As far as I can see, the residents are in great shape. Keep safe and God Bless You All!

Statement on COVID-19 Test Results for All Residents and Staff Updated 4/28/20

The results for all COVID-19 testing at the facility have been returned and we are pleased to announce that they are all negative. The testing was done in accordance with Governor Jim Justice’s Executive Order. The testing was administered by ERCC administrative nursing staff and members of the West Virginia National Guard. All resident Medical Powers of Attorney have been notified of the results.

Statement on Completion of Facility-Wide Testing Updated 4/24/20

All 98 of ERCC’s residents and 158 staff members were tested for COVID-19 in accordance with Governor Jim Justice’s executive order. Test results should be returned within the next 2-3 days. Nursing staff will notify by phone all resident Medical Powers of Attorney of the results. Please contact Tara Shaver, Administrator, or Kelly Channell, Infection Preventionist, at 304.636.1391 if you have any questions or concerns.

Statement on Facility-Wide Testing Per Governor Jim Justice’s Executive Order
Updated 4/21/20

In accordance with West Virginia Governor Jim Justice’s executive order on April 17, all Elkins Rehabilitation & Care Center residents will be tested for COVID-19 Thursday, April 23 by ERCC nursing staff. This is being done out of an abundance of caution. There are no active COVID-19 cases at ERCC. The testing is being conducted in order to provide the safest possible environment for our residents and staff. Our residents’ health is our number one priority. The testing is also being done to provide West Virginia Department of Health and Human Resources officials with valuable information and to determine what level of Personal Protective Equipment ERCC will need at the facility. If you have any questions or concerns please contact Tara Shaver, Administrator, or Kelly Channell, Infection Preventionist at 304-636-1391 before Thursday.

Governor’s Executive Order: All Residents And Staff Members at Every Long-Term Care Facility To Be Tested
Updated 4/17/20

Elkins Rehabilitation & Care Center’s number one priority is the health of our residents and there have been no active COVID-19 cases at ERCC. Every resident’s temperature is checked daily and every employee’s temperature is taken at the beginning of their shift. Out of an abundance of caution, Governor Jim Justice has issued an Executive Order that every resident and staff member at ALL long-term care facilities be tested or re-tested for COVID-19. All visitation at the facility remains suspended and limited access is granted to essential personnel and families of those in the dying process. We look forward to working with the WV DHHR and the National Guard in implementing this facility-wide testing to further protect our residents and staff. Anyone with questions may contact Kelly Channell, RN, Infection Preventionist, or Tara Shaver, RN, Administrator, at 304.636.1391.

Statement from Administrator Tara Shaver

To the Families of ERCC Residents, After 4 ½ weeks, we are enduring this COVID-19 crisis very well. All employees have put forth a tremendous team effort to ensure that our residents remain cared for and comfortable under these difficult circumstances. The Activities Department staff continually encourages residents and strives to keep them engaged through various activities. Many window visits have occurred on a daily basis while other residents keep in touch with family through phone calls and Skyping. Most residents are very upbeat and

Coronavirus (COVID-19) Prevention Measures:
Updated 4/3/20

As the number of cases in Randolph and surrounding counties and in West Virginia continue to grow, we are continuing to make preparations to best serve and protect our residents and employees. At this time we have designated our Rehab Unit as our COVID-19 Unit for any residents that may need isolated for 14 – 21 days. These residents will be cared for by designated and specific staff members. The goal is to prevent any potential spread of COVID-19 throughout the facility should any residents in isolation develop COVID-19 symptoms or ultimately test positive for COVID-19.

At this time, we do NOT have any COVID-19 positive residents or employees.  This is ONLY a PRECAUTIONARY MEASURE to protect all of our residents and employees.

What we have put in place are Prevention Measures as a safeguard to protect residents, staff, and families. Our residents’ health is always our top priority. Due to President Trump’s declaration of a National Emergency on March 13 regarding the spread of COVID-19 (Coronavirus), and following CDC and CMS recommendations, we have suspended all visitation until further notice. Access to the facility will be limited to essential personnel and for certain compassionate care situations, such as an end-of-life situation.

Currently, ERCC is considering inpatient admissions on a day-to-day basis. Outpatient therapy appointments have been postponed until further notice. We will not be conducting interviews for open positions for at least two weeks and there will be no new hires for that same period of time.

FAMILY COMMUNICATION WITH RESIDENTS:
Has been addressed in four ways –
1. Family members may contact the facility at 304.636.1391 and ask to speak to the nurse caring for their loved one. An update on your loved one will be given over the phone. Also, you may ask to have the portable phone be taken to your loved one to speak with them;
2. If your loved one has a smart phone available with FaceTime, you may call them to FaceTime with them;
3. Skype – Has been set up in two ERCC locations. Please call the facility at 304.636.1391 and ask to speak with your loved one’s nurse. Request that you would like to Skype with your loved one. The nurse will direct staff to take your loved one to the appropriate Skype location. Contact your resident through Skype using the email addresses below:
a. Intermediate (non-Rehab) Resident – Use Tech1@ercc.biz
b. Rehab Unit Resident – Use Tech2@ercc.biz
4. Window Visits – Window Visits with your loved one may be scheduled by calling 304.636.1391. Family members will be outside their loved one’s window and communicate with them via a portable telephone.

POINT OF CONTACT:
Kelly Channell, RN, Infection Preventionist, 304.636.1391, Ext. 249.

Governor Jim Justice’s Executive Order Closing Non-Essential Businesses

View Coronavirus Information

View CDC Coronavirus Flyer

Coronavirus: Coping With Stress

President’s Coronavirus Guidelines for the Country

Statement by Resident Council President Stanley Gould on CoronaVirus Pandemic

“We all are affected by it; and we need to work together so that it will not be a long ongoing virus. It is hard being separated from family members and friends: but remember, together we can whip this! I feel we are being taken care of very well. We want to put our family members’ minds to rest; and not have them worry about us. I would like to thank the Rehab staff, Rebecca Hitt, FNP, doctors, & nursing staff for their care; dietary staff for meals, maintenance for keeping things running, activity staff for providing us with socialization inside– and entertainment, Environmental Services staff for keeping our rooms disinfected, and Administration for keeping us informed of what is happening and what they are trying to do. Mrs. Tara Shaver, Administrator, has been on top of this from day one. As President of Resident Council we are West Virginia, we WILL get through this before you know it with God’s help.”